💜 Where are you located?

We're a small family-run online exclusive boutique from Spencerville, Ohio

💜 What sizes do you carry?

All our Graphic Tee collections come in sizes XS-3XL, some colors even go up to 4-5XL

Our Women's Apparel collection ranges from sixes S-XL OR S-3XL. 

💜 How long will it take to get my order?

All orders are processed within 2–4 business days. Once your order ships, you’ll receive a tracking number via email so you can follow your package all the way to your doorstep.

💜 I forgot to add my discount code — can you help?

Unfortunately, we can’t apply discount codes once an order has already been fulfilled — but don’t worry, we’re always running new promos and sales, so you’ll have plenty more chances to save! ✨

💜 Why did my order arrive in multiple packages?

Great question! Sometimes your order may ship in more than one package — especially if you ordered multiple items or a mix of graphic apparel and women's apparel.
We do this to make sure everything gets to you as quickly as possible! 💌

Don’t worry — if part of your order arrives first, the rest is on its way! You’ll receive separate tracking info for each package so you can keep an eye on everything. 📦✨

💜 Do you offer free shipping?

Yes! We offer free shipping on all orders over $100 within the U.S. — no code needed.
For orders under $100, there is a flat rate shipping charge of $8 within the U.S.

💜 What is your return policy?

We want you to love your purchase! If something isn’t quite right, please contact us within 14 days of receiving your order to initiate a return.
Items must be unworn, unwashed, and in original condition.
Final sale and custom pieces are not eligible for return.

💜 How does store credit work?

You earn 3% cash back on every purchase! Once your order is fulfilled, you’ll automatically receive your reward as store credit — and it never expires.
You can use it anytime toward future orders (or save it up for something special!).

💜 Do you make custom designs?

Absolutely! Whether you’re shopping for sporting events, birthday parties, weddings, family trips, or branded business tees, we’ve got you covered.
Just send us an email with your idea, and we’ll help bring your vision to life!

💜 How can I contact you?

We’d love to hear from you!
📧 Email: hello@raethreads.com
You can also reach out via our Contact Us page — we’ll get back to you as soon as possible.